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Operational BI Adoption
As was once the case with transactional applications, vendor-built operational BI applications are slowly supplanting homegrown solutions, according to Ventana Research's Operational BI Applications: Trends, Needs and Practices. Ventana VP and Research Director Eric Rogge says change and demand are arriving so quickly that companies are opting to buy applications off the shelf and conserving IT resources for innovation and differentiation. "A level down from that, organizations want consistent data internally across these applications," Rogge says. "The implication is that if you custom build each one and they don't work together, you can't have apples-to-apples comparisons."The graphs below refer specifically to vendor-provided BI applications. While business sees benefits of these products in the context of "improved," and IT in the context of "reduced," there is considerable agreement on high-level goals of competitiveness, customer service and profitability. Close to 40 percent of respondents now deploy vendor-built applications to frontline employees. That's a healthy number, says Rogge. "Even though custom applications are still more prevalent, the move toward packaged applications is maturing." The spread of purpose-built vendor applications has improved turnaround time for reports and simplified role-specific ad hoc query access. "To pick out the pieces they need has been tremendously liberating for users, and has helped unburden IT from constant report-building."
