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Workflow Modeling: Tools for Process Improvement and Application Development (Hardcover)

by Alec Sharp (Author), Patrick McDermott (Author) "Just when process orientation has become mainstream thinking for business people and systems people alike, it seems that the flow of process-oriented literature has pretty..." (more)
Key Phrases: swimlane diagrams, handoff diagram, handoff model, New York, Fulfill Order, Harvard Business Review (more...)

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