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Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children
 
 
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Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children (Paperback)

by Charles T. Betz (Author)
Key Phrases: deployed software system, integration competency center, service desk system, Consider Plat, Ordered Service, Further Reading (more...)
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