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Articles

Forget Process Excellence, Companies are Process Ignorant

Forty-eight percent of survey respondents report little to no business process management (BPM) strategy

The Risk of Doing Nothing

Operating a network at capacity, beyond its threshold, or with unaddressed issues could be a dangerous “silent killer” for many unsuspecting enterprises

What Sets Finance Masters Apart

Finance masters focus on corporate strategy, alignment with business objectives and analytic capabilities

Six Best Practices for Delivering a Successful Customer Experience

An organization can take steps toward a healthy customer experience project development process that results in a solution closely aligned with business goals

Best Practices in Implementing Taxonomy for Enterprise Information Management

The key to managing information is to develop a way to identify, classify and categorize enterprise information.

Columns

Assessments - A Mandatory BI/DW Pit Stop

In the current competitive business environment, a successful data warehousing organization may well be the successful business enterprises of the future.

A Statistical Stocking Stuffer for the Holidays

All of you last minute shoppers stumped for presents to geeky BI practitioner loved ones have an answer to your gift-finding dilemma, a great statistics book available for next day delivery.

Lessons Learned in Master Data Management

Take a look at some best practices for implementing master data management.

Rules for Assuring Poor Performance

Are you undermining your organization's success?

Data Warehouse Quality Assurance Best Practices

Ask the Experts

Are there best practices or tools for creating a data dictionary?

Is there a best practice associated with the number of distinct databases that should be used in the overall warehouse?

Do you have a roadmap, preferably pictorial, to develop a data strategy or an online document that I can reference?

Are you aware of other financial services enterprises which have adopted this approach and if so would it be considered a best practice?

Are there any standard formats to document (or rather describe) the reports we generate from our DW?

White Papers

Best Practices in Data Management

Enterprise Class Hardware Tuning for Microsoft Analysis Services

By Harsh Bhaiya, Sanjay Aggarwal

Best Practices for Planning and Budgeting in Midsize Companies: Overcoming Process and Technology Barriers

By Richard Snow

IDC Best Practices Case Study: How Ferrari North America is Delivering Pervasive Business Intelligence with Limited Staff and Limited Budget

Books

	Mastering Data Mining: Art and Science of Customer Relationship Management By Michael J. A. Berry and Gordon Linoff
	Handbook of Customer Relationship Management (CRM): The Definitive Guide to Winning, Managing and Developing Key Account Business By Ken Burnett
	Essential Guide to Knowledge Management, The: e-Business and CRM Applications By Amrit Tiwana