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Customer Data Integration (CDI) Channel

Articles

The Value of the Consumer’s Voice

Given the influence of word of mouth (or more appropriately, word of “blog”), your business will feel the direct effects of online reviews - positively or negatively.

Columns

Data Integration Trends: Future Shock

CDI Milestones on the MDM Roadmap, Part 2

CDI Milestones on the MDM Roadmap, Part 1

Hybrids are Hot

Enhancing the Customer Experience through CDI

Ask the Experts

Are master data management solutions mature enough to talk about talk about client counterparty and securities master?

Are there any good resources to assist in writing a business case for a customer data integration project or data warehousing project?

What are the optimal criteria to use to query a master customer repository from different customer touchpoints?

What are some best practices for customer data matching, cleansing and integration when your customers are public and private institutions in a variety of industries?

Can you recommend any books or papers or an approach to obtain a common customer view?

White Papers

Using Data Integration to Build a Single, Accurate and Consistent Customer View

Real-Time Market Intelligence

By Storage Markets

Books

Customer Data Integration: Reaching a Single Version of the Truth

By Jill Dyche and Evan Levy

Master Data Management and Customer Data Integration for a Global Enterprise

By Alex Berson, Larry Dubov




Industry Vendors