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Enterprise Decision Management Channel

Enterprise decision management (EDM) can be considered a subset of business process management which automates and streamlines transactions and interactions with customers and partners. Organizations apply EDM to high-volume transactions through the creation of business rules and decision trees, which, for example, set thresholds for approval or denial of credit or limit the ability to access information. EDM also requires a strategy for managing exceptions to defined business rules that can include alerts and human intervention. More recently, EDM is supported by the use of predictive analytics that can estimate likely behavior based on a small profile of information and thus shrink complex decision processes.

Articles

Customer Data Disorder: Part 1 - Defining Customer Data Disorder

Customer data disorder means there is significant variance between information about the customer party in the information entity and the party itself in the real world

Enterprise Intelligence Everywhere

The way in which organizations access enterprise information for analysis has undergone dramatic change.

Change Management

This article lays out an approach for managing change successfully.

Columns

Data Archiving - A Quiet Market Reaches Take-off Velocity

Data archiving is a quiet market with significant potential. Given the growth in data volumes and intolerance for response time delays, interest in the capabilities of archiving, retention and restore software is reaching take-off speed.

Smart (Enough) Systems - BI Engage

Book review of Smart (Enough) Systems by James Taylor and Neil Raden.

The Data Governance Component of EDM

White Papers

Enterprise Information Management - Insights and Strategies into the Direction of EIM

By DataAgility

Automated Analysis Technology

Real-Time Market Intelligence

By Storage Markets

Secure Tracking, Managing and Deploying Business Rules Across the Enterprise

By by YASU

An Enterprise Approach to Sarbanes-Oxley Compliance

By by Business Objects

Books

	How to Build a Business Rules Engine: Extending Application Functionality Through Metadata Engineering By Malcolm Chisholm
	Business Intelligence in the Digital Economy By Mahesh Raisinghani
	Principles of the Business Rule Approach By Ronald G. Ross