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In The Trenches

Just Enough, Just in Time

William Hayes
From raw text and databases to customized information delivery at Biogen Idec

Enterprise-Level BI

Rachel Chew, LM Ericsson, and Gabriel Fuchs
Implementing the Business Intelligence Competency Center

Process And Performance

Jeff Walter
General Motor's approach to fixed-operations analysis

A Five Level Maturity Model

Harikrishna Aravapalli
The Five-Level 'LIPHS' framework helps enterprises benchmark data governance maturity against a standard

Business Intelligence: The Chicken or The Egg

John Zeller
How is it that so many of us are trying to explain BI 17 years later?

Master Data Management is a Program

Scott Lee
Apply processes and technologies to continuously cultivate a set of valuable corporate information

The Service Imperative

Jim Ericson
Ingram Micro taps data/software services to enhance contract visibility and revenues

The New Data Visualization

Clifton Mason
ADP Dealer Services Helps Customers Sell More Cars, Parts and Service with Improved Technology

Bringing Sensitivity Analysis to BI

Hank Zupnick, Jeff Rademaekers
When GE Real Estate looked at the decision support capabilities that sensitivity analysis could provide, it found a real business opportunity, and so did internal business partners

From Acorn to Mighty Oak

Gary Class
How a customer insight identified in business intelligence led to a strategy revolution at Wells Fargo

Culture and Partnership

Katherine Busser
Capital One believes in creating competitive advantage with technology at your side

Decision Management Evolution

Michael Koscielny
A decision framework built with business rules management system opened up the vision for opportunity at Auto Club Group

BI: Attendance is Required

Anni Evans
Meriwest Credit Union works to ensure user adoption with executive buy-in, training and user groups

Lessons Learned

Howard Goldberg
At Merrill Lynch, IT and business share responsibility for a strategic BI platform

Strategic Data Integration

Melvin M. Jones and Gary Reicher
T. Rowe Price's Integration Competency Center pairs a standard platform with best practices to deliver flexibility and measurable savings